Vendor Consolidation.

Vendor Consolidation.

Leverage your purchasing power

Hundreds of clients, both wholesale and enterprise have trusted Daisy Worldwide with vendor consolidation. We deliver over 3 billion minutes of inbound and international direct dial voice services per annum and are a recognised purchaser at scale within the industry. Partnership with Daisy Worldwide will give you access to a competitive cost base and quality focused service, allowing you to maximise efficiencies in your voice and data spend.

Below are some of the frequently asked questions we receive about vendor consolidation.

1. Can a Telco business have too many Vendors supporting their number services?

It’s a very common challenge that many operators face.  Carriers, Conferencing Houses and Cloud Communications Providers are spending more money, time and resource than necessary by relying on multiple vendors to provide their VAS, ITFS and DID services. The position is usually built up over many years. Bi-lateral agreements with incumbents that generate very low returns or relationships with specialist niche providers that might supply just one service, can collectively contribute to a large and cumbersome supply chain. The money and time expenditure spent on managing these vendors is totally avoidable

2. Is vendor consolidation the right strategy to improve EBITDA performance?

Vendor consolidation is recognised across most industries as an effective financial strategy and for Operators, below are the benefits to In-year EBITDA results:

a. Reduced purchased costs – by working with a limited number of vendors, your distribution and procurement costs are vastly condensed and your buying power, increased.

b. Reduced management costs – the amount of time spent on vendor management, dealing with multiple agreements, orders, processes, invoice reconciliation etc. decreases with consolidation.

c. Improved service level and quality – by consolidating your VAS products to one vendor, you’ll experience better working relationships with your supplier and improved service levels. The supplier will value your business and work hard to keep you.

3. Can ITFS and other inbound Voice Services be consolidated successfully?

Of course when moving to consolidation, it’s very important to work with partners who have sufficient capabilities to manage the technical, regulatory conditions and service levels required to ensure you continue to provide your customers with a high quality, reliable service. However with advancements in IP Connectivity, Porting and migration mechanisms the process of consolidation is relatively painless. End-users are often unaware of any change as downtime can be avoided fully. It is important to look further than automation such as Portals and APIs however. With international Services, a Provider needs to have a relationship with you and show they have adequate resources for managing the onward supply chain in what can be a complex product area.

4. We’ve seen a proliferation of Cloud based platforms providing voice services over the past few years. Does consolidation present a risk if the market demands greater functionality?

Consolidation also helps future proof your service offering. Carriers need to focus on innovation such as IoT or SDN Services. Roll-outs over the last 12 months clearly show these areas have received a high level of R&D budget. By consolidating ITFS and DID with a specialist, you have a partner who is focussed solely on the one product. Thereafter, new enhancements to inbound voice products such as HD Voice quality and two way SME enabled numbers become available without any direct investment.

5. Why choose Daisy Worldwide for vendor consolidation?

Daisy have specialised in the inbound international voice market for over 16 years, serving wholesale Customers in EMEA, APAC and the USA. We maintain one of the largest originations list in the industry, providing access from over 160 countries including ITFS, DIDs, Mobile and Revenue Share numbers. We make the vendor consolidation process easy, taking a holistic approach focussed on EBITDA results.

  • We evaluate a business’s variable ITFS or DID costs at line item or number level and immediately identify line costs saving for rentals, channel costs and per minute charges.
  • We can then determine how many vendors can be consolidated under a single Agreement increasing vendor management cost savings.
  • Supply Chain Management, Know-Your-Supplier regulation and other Governance requirements can then be captured under a single relationship saving on Compliance Management costs
  • Product enhancement and new services are then made available directly from Daisy, removing R&D and product marketing expenditure

What makes us the supplier of choice is not only our coverage but the level of quality we provide. We recognise the importance of call quality and understand how crucial maximising the end user experience is. That’s why we have the systems in place to run rigorous, continuous tests on each number.

6. How can CFOs and Finance Officers leverage vendor consolidation to save their business money?

We regard ITFS and Access numbers savings through Vendor consolidation as comparable to other IT outsourced projects. It has never been so difficult for C-Level Officers, particularly CFOs and Financial Controllers within the Wholesale Communications to make the right decisions when it comes to the investment of resources. Technology and market trends move fast and the pressure to provide value to shareholders is always prominent. Vendor consolidation of ITFS and Inbound Voice Services is one mechanism of improving the EBITDA results that is easy to do if the right partner is selected.

Benefits of vendor consolidation?

  • Reduce administration of multiple invoices, contractual terms and supply chain payments
  • Join a buying club of multiple enterprises to leverage purchasing power at scale
  • Maximise efficiencies of number performance by being recognised as a significant client to the carrier community

  • Streamline Service Level Agreements into one accountable SLA

  • We manage the complexity of the supply chain so you can focus on the key deliverables and levers in your business to deliver growth

  • Bespoke, flexible billing plans

  • Enjoy a single dedicated service desk that doesn’t hide behind email and is driven to deliver quality performance for your business

  • Gain access to dozens of global vendors instantly ensuring solutions are available to any commercial or operational requirement

Benefits of vendor consolidation?

  • Reduce administration of multiple invoices, contractual terms and supply chain payments
  • Join a buying club of multiple enterprise to leverage purchasing power at scale
  • Maximise efficiencies of number performance by being recognised as a significant client to the carrier community

  • Streamline Service Level Agreements into one accountable SLA

  • We manage the complexity of the supply chain so you can focus on the key deliverables and levers in your business to deliver growth

  • Bespoke, flexible billing plans

  • Enjoy a single dedicated service desk that doesn’t hide behind email and is driven to deliver quality performance for your business

  • Gain access to dozens of global vendors instantly ensuring solutions are available to any commercial or operational requirement

Find out how we can help you.

Keep in touch
  

Daisy Worldwide Daisy Worldwide @Daisy_Worldwide See you at the @ITW_Telecoms #InternationalTelecomsWeek next week. Set up a meeting with us by emailing itwmeetings… https://t.co/3zNAFJW5Ak 3 weeks ago
Daisy Worldwide Daisy Worldwide @Daisy_Worldwide Who else will be attending the @ITW_Telecoms #InternationalTelecomsWeek in Chicago? It would be great to catch up!… https://t.co/onkeQFXCua 3 weeks ago
Daisy Worldwide Daisy Worldwide @Daisy_Worldwide Our next stop is the @ITW_Telecoms #InternationalTelecomsWeek in Chicago. Going to be there? Email us at itwmeeting… https://t.co/mANJjzPllp 4 weeks ago
Daisy Worldwide Daisy Worldwide @Daisy_Worldwide We’re the experts in vendor consolidation. We make the process easy, taking a holistic approach focused on EBITDA r… https://t.co/Yhvd7AdoLT 12 weeks ago
Daisy Worldwide Daisy Worldwide @Daisy_Worldwide Find out how vendor consolidation can improve your EBITDA results through reduced purchasing and administration cos… https://t.co/1e6CsDmXh8 13 weeks ago
Daisy Worldwide Daisy Worldwide @Daisy_Worldwide How can CFOs and Finance Officers leverage vendor consolidation to save their business money? Find out the answer t… https://t.co/2m4CoZjiRx 13 weeks ago